Resident Reviews

Jason, Our Maintenance Hero, Palm Trees, and Poolside Bliss! Let me start by saying that our maintenance guy, Jason, is an absolute superhero! He has come to the rescue for myself and my kids countless times, fixing things around our apartment with a smile and a kind heart. We're truly grateful for his unwavering willingness to help whenever we need it. Not only is Jason a master of all things maintenance, but he keeps our apartment running smoothly with his exceptional skills.

I have lived here since Sept 2019 and have really enjoyed my time here. My apartment has two balconies and dog friendly. Jessica in the office is always friendly and is always willing to give my two dogs treats (sometimes 2-3x a day, they love their treats). Jason is always fast of responding to maintenance issues. During Shelter in Place, they did multiple events. Such as bringing the residents lunch and paint nights. Really appreciated it! Super bummed that I will be moving soon (gotta love life).

My family and I are extremely grateful for the wonderful living experience at Villa Palms. We are actually newly returning guests. A lot of interior home renovations have happened since the 5 years we lived there before. It was the location and ability to bring our animals, that first attracted us to Villa Palms. Being a resident of Livermore for 42 years, I am confident in saying it will be a good move for any family.

I have never met a more kind and genuine management team at an apartment community. Pastora and Jason do everything they can to serve this community, always going above and beyond anything I would ever expect, while never showing an ounce of hesitation. In fact, when my husband and I were looking for a place to live, Jason welcomed us in on a Saturday when the management office was closed and took time to talk to us about living at Villa Palms. These two truly are some of the most selfless and caring people.

So far my experience with Vila Palms has been nothing short of fantastic. The staff is always accommodating; any questions or issues I've had were responded to immediately. Mostly people keep to themselves, but otherwise my neighbors are quiet and friendly. There are a lot of pets, but people are really good about picking up after their animals. They even have a gym, and the pool is nice and the grounds are really well landscaped.